Ticket support
Organized ticket handling, member replies, follow-ups, and clear escalation when issues need staff attention.
20 years old, based in Spain, working in Discord community teams since 2023.
Organized ticket handling, member replies, follow-ups, and clear escalation when issues need staff attention.
Channels, roles, permissions, categories, workflows, and daily server organization that keeps communities easy to use.
Keeping chats clean, safe, and respectful while applying rules with calm, consistent communication.
Helping members with questions, access problems, role issues, server navigation, and common Discord problems.
Helping conversations, events, reminders, and community moments feel active without forcing noise.
Writing and posting clear updates, reminders, and announcements so members know what matters.
Working with admins, moderators, and support teams so tasks, tickets, and escalations do not get lost.
Spotting important issues early and sending them to the right person with context, not just a vague ping.
Watching for spam, scams, suspicious behavior, and rule-breaking before it damages the community.
Real Discord experience across management, ticket support, and moderation roles.
Jul 2023 - Present
Managing server structure, channels, roles, announcements, member communication, and day-to-day community flow.
60k+ members
Jul 2025 - Oct 2025
Supporting users through tickets, answering common questions, tracking issues, and escalating important cases with useful context.
145k members
Oct 2023 - May 2025
Moderating active chats, keeping conversations under control, and helping maintain a safer space for members.
110k+ members
If your Web3 community needs reliable Discord management, support, or moderation, reach out through the platform that works best for you.
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