Discord Management for Web3 Communities

20 years old, based in Spain, working in Discord community teams since 2023.

What I bring to your server

Ticket support

Organized ticket handling, member replies, follow-ups, and clear escalation when issues need staff attention.

Discord management

Channels, roles, permissions, categories, workflows, and daily server organization that keeps communities easy to use.

Community moderation

Keeping chats clean, safe, and respectful while applying rules with calm, consistent communication.

Member support

Helping members with questions, access problems, role issues, server navigation, and common Discord problems.

Community engagement

Helping conversations, events, reminders, and community moments feel active without forcing noise.

Announcement support

Writing and posting clear updates, reminders, and announcements so members know what matters.

Staff coordination

Working with admins, moderators, and support teams so tasks, tickets, and escalations do not get lost.

Issue escalation

Spotting important issues early and sending them to the right person with context, not just a vague ping.

Community safety

Watching for spam, scams, suspicious behavior, and rule-breaking before it damages the community.

Experience

Real Discord experience across management, ticket support, and moderation roles.

Ticket Support

Ticket Tool Support

Jul 2025 - Oct 2025

Supporting users through tickets, answering common questions, tracking issues, and escalating important cases with useful context.

145k members

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Let’s talk

If your Web3 community needs reliable Discord management, support, or moderation, reach out through the platform that works best for you.